I asked Damian, Ron and their team to help me do a complete repair, redesign and renovation of a three bedroom townhouse, whilst I was still living interstate.
The design process with Damian was thorough, consultative and patient. I was guided through the many options, pros and cons of different styles, and in the end I was very satisfied that we had made the right choice. Throughout the three month construction phase, I was regularly updated by Ron, who was effectively my onsite project manager, each week and provided outstanding advice. Real time issues with internal structures were conveyed to me immediately, and agreed solutions were carried out superbly.
My family and I moved in at the beginning of 2018, and we have truly been impressed by the quality of workmanship and attention to detail. The new kitchen in a small area is amazingly functional. The new cabinets and layout of the laundry is excellent, and we love the new modern bathroom, again in a small area – they even managed to fit a his and her basin! The new carpets and the complete internal painting is top quality.
We have lived in the townhouse now for six months and we couldn’t be happier.
The Team at By Urban are very professional and know their products well. Beautiful design bathrooms with flooring to compliment. Highly recommend consulting these guys.
Fantastic from start to finish. Navigated a project that required them to manage the whole process and work to create two bathroom spaces in a tight space. David worked very well in the design process to balance aesthetics and functionality well. Their build team are all in-house, so no sub-contractors used and they manage comms well with SMS updates to tell me what was completed that day.
Truly deserve their Houzz award.
To the By Urban team,
I am writing to let you know how thrilled we are with our bathroom renovation!
David was the only designer that I contacted which challenged my ideas and then spent the time to go through the quote and showed me some of his previous work. In the end he came up with a far better design than I had which is much more functional. Tammy was also fantastic in the selection process. She made the process of picking all of the fittings and tiles so easy by limiting the number of selections I looked at. Although we began discussing the renovation in September the whole process hinged on the delivery of a new window. Although there was a possibility to get the renovation completed by Christmas, if anything went wrong during the process we could be left with a half completed bathroom. After discussions with David we agreed to begin at the beginning of the year. In the end the whole renovation, which included the movement of plumbing, was fully completed in 4 weeks and I was very pleased with the outcome.
On site all of your workmen were friendly, tuned up on time and were tidy! If there were any issues I was contacted by Ron and the issues were resolved quickly and easily. Joe the tiler in particular was fabulous. His attention to detail is evident in the end product.
I was impressed with your service from the design, product selection and through to the end product. I would be happy to recommend your company to anyone wishing to undertake a bathroom renovation.
Thanks for a fabulous kitchen. We love everything about it. We loved working with you again, especially knowing how you deal with clients and the high standards and expectations you have.
Everyone is so friendly yet professional. Nothing seems too hard to solve. We particularly appreciated the calls from Hannah to let us know what was going to happen next.
We would also like to compliment David (installer/carpenter) for his great attention to detail and insistence on perfection.
Thanks Paul for persevering with us on the few small challenges we had – ie the oil drawer.
Thanks to everyone who had something to do with our kitchen. We came back after doing the bathroom because we loved what was done on that job.
A job well done.
Joan & Greg
From our first enquiry, Urban Bathrooms exhibited a professional yet approachable style. We benefited from prompt attention and a can-do attitude. The designer really listened to our wish list and budget limitations which resulted in the end job being exactly as originally envisioned.
The tradespeople produced excellent quality workmanship which can’t be faulted. We felt comfortable with the tradespeople in our home and as house-proud home owners, we appreciated the excellent extra care that was taken to look after and protect the already established fixtures and fittings within our home. All rubbish was removed and the tradespeople also recognised the value we placed on our garden and were careful not to damage any plants.
Daily communication, which we feel is crucial to any building project, happened without fail, keeping us informed about what was happening throughout the project.
We could not be more pleased with the end result and would not hesitate to recommend Urban Bathrooms.
Diana & Andrew Harris